FUTUROSALUD Concierge Service

Privacy Policy

Last Updated: March 2025

This Privacy Policy explains how FUTUROSALUD LTD ("we", "our", "us") collects, uses, and protects your personal information in relation to the FUTUROSALUD Concierge Service.

1. Information We Collect

We collect the following types of personal information:

  • Contact details (name, email, phone number, address)
  • Identification information (passport details, date of birth)
  • Payment information
  • Travel preferences and history
  • Special requirements (e.g., dietary, accessibility needs)
  • Information you provide when using our services

2. How We Use Your Information

We use your information to:

  • Provide and personalize our concierge services
  • Process bookings and reservations
  • Communicate with you about our services
  • Improve our services and develop new features
  • Comply with legal obligations

3. Sharing Your Information

We may share your information with:

  • Service providers (e.g., hotels, restaurants, transportation companies) to fulfill your requests
  • Payment processors to handle transactions
  • Legal authorities when required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request restriction of processing
  • Data portability

6. Cookies

We use cookies to enhance your experience on our website. You can control cookies through your browser settings.

7. International Data Transfers

Your data may be transferred to and processed in countries outside the UK. We ensure appropriate safeguards are in place for such transfers.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of any significant changes.

9. Contact Us

For any questions about this policy, please contact us at privacy@futurosalud.uk.